At Cellular Fix, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, website, or purchase products from us.
1. Information We Collect
We may collect the following types of information:
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- Personal Information: Name, phone number, email address, and billing/shipping address.
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- Device Information: Make, model, serial/IMEI number, and condition when you bring in your phone for service.
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- Transaction Details: Payment records, purchase history, and service details.
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- Website Data: Cookies, IP address, and browsing activity (when using our website).
2. How We Use Your Information
Your information is used to:
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- Provide and complete repair services.
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- Process purchases, trade-ins, and warranties.
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- Contact you regarding service updates or product inquiries.
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- Improve our customer service and website experience.
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- Comply with legal requirements and fraud prevention.
3. Data Security
We take reasonable measures to protect your personal data against loss, theft, unauthorized access, and misuse. This includes secure payment processing and restricted access to sensitive information.
4. Data Sharing
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- We do not sell or rent your personal information to third parties.
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- We may share data only with trusted service partners or payment providers necessary to complete your transaction.
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- In rare cases, we may disclose information if required by law or legal authorities.
5. Cookies & Online Tracking
Our website may use cookies to enhance your browsing experience, track analytics, and improve site performance. You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
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- Request access to your personal information.
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- Request corrections or updates to your data.
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- Request deletion of your personal data (subject to legal retention requirements).
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated date will be reflected above.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Contact: +1 (929) 428 4797 | Mail: info@cellularfix.com